Elliptical Persimmon Chandelier
Shipping & Refund
Shipping:
We offer free shipping on all orders shipped to the United States. We can ship via DHL or Fedex with a delivery time of 7-12 days. Delivery time for some fixtures is 25-35 days. Please ask us before ordering.Learn more about our shipping policies
Refund:
Within 30 days, if you are not completely satisfied, you may return your new/unused item for a full refund. (Shipping charges will not be refunded unless the item is defective) Please be sure to retain the original packaging.
To initiate a return, please contact our support team at support@juccilight.com and we will guide you through the return process. learn more
Warranty Pilicy
30 Days Refund Guarantee
If there are any non-human quality problems within 30 days after receipt of the goods, you can contact us directly (support@juccilight.com) to request a refund or apply for re-shipment to you for free!
Three-year warranty
We offer a three-year warranty and can provide replacement parts if any product parts are damaged.
process:
1. Provide pictures and videos of product defective parts via email.
2. Once we confirm the cause of the damage, we will immediately arrange for replacement parts to be reissued.
3. If there is man-made damage due to customer reasons, the customer must bear the cost of parts and freight.
contact us
Customer Service-We are here to help you.
Email:support@juccilight.com
Tel: +1 (929) 888-7582
Office hours: Edt Mon-Sun:8:00am-6:00pm
Updated on 6th,December, 2023
Best Regards